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Orders shipping via FedEx Express (i.e. Priority Overnight, Standard Overnight, 2-Day, & Express Saver) will ship NEXT regular day of business. My Paper Shop does not offer SAME DAY Shipping. Our Shipping Center processed orders Monday-Friday only and closed weekends (Saturday & Sunday, and holidays). Please Note: Orders shipping to Hawaii & Alaska require an extra business day for order processing.
Effective December 31, 2010 MyPaperShop.com will no longer offer US Postal Service shipping options. Due to this change, we can no longer offer postal shipping services to the following destinations: APO/FPO, Canada, Alaska, Hawaii, and Puerto Rico. We will continue to offer FedEx shipping services to Canada, Alaska, Hawaii, and Puerto Rico.
FedEx International First – 3 Business Days*
FedEx International Priority – 3 to 4 Business Days**
FedEx International Economy – 3 to 6 Business Days**
* Delivery by 8:30AM to Select European Cities
** Delivery Time Based on Country & City
Your shipment may be subject to import https://www.mypapershop.com/files/duties, taxes, and brokerage fees which are levied after or before a shipment reaches your country. additional charges for customs clearance (duties, taxes, brokerage fees) must be borne by the customer; we have no control over these charges and cannot predict what they might be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from My Paper Shop.Com, you are considered the importer of record, and must comply with all laws and regulations of the country in which you are receiving the goods. Generally, customs forms for international packages will list the value of your order’s contents by product type.
Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers who ship products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.
Also, we may provide certain order, shipment, and product information to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.
Return of stock products will be approved under the following conditions:
My Paper Shop has designed our order system to automatically process your order as quickly as possible. For this reason, we cannot make changes to or cancel your order after it has been submitted on our website. Please double-check all of your address information, products ordered, and the shipping method you have selected prior to completing your order. If an error is made, please contact us to obtain an RMA Number for return. We cannot refund shipping costs if you decide that you do not want an order after it has been sent to our warehouse for processing. Our goal is to ship orders immediately, so we apologize for any inconvenience this may cause.
Customers requiring an exchange of product should request a Return Authorization Number (RMA#) from My Paper Shop.com for their return, and then purchase the correct item online. These are two separate transactions. RMA numbers are required so that we can properly issue credit to original form of payment. Please contact us via e-mail ([email protected]) to request an RMA# and simple instructions for your return.
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